The process that keeps track of your transactions is complex and somewhat sensitive, so it is of great importance that you observe the recommendations in this section. If your purchase fails to track, the merchant will not pay Ei42 and Ei42 will not be able to pay you. Although Ei42 will make every reasonable effort to chase merchants and secure your money, by following the advice on this page, you will greatly increase the chances of a smooth transaction, and above all, may receive your cashback faster.
As a general rule, your browser needs to allow cookies, javascript, pop-ups, and third-party images. Further information is provided below in the "Things to Check" section below.
Please follow these steps before each Ei42 shopping session:
1. Delete your internet cookies and temporary internet files, and ensure cookies are enabled. Then refresh your browser by closing it right down and then reopening it.
Sales are tracked using third party affiliate networks. These rely on cookies to establish a link between the merchant and your Ei42 site. If you visit other sites with affiliate links you may have competing cookies in your browser. This increases the chance of the Ei42 cookie not setting properly or the sale being attributed to another merchant. Sometimes merchants also pay commission per cookie, so if you are repeatedly making purchases from one site always delete your cookies before making another purchase.
2. Temporarily disable pop-up blockers and ensure javascript is enabled in your browser.
Some pop-up blockers also disable cookies from affiliate links. Javascript is required by some affiliate tracking networks.
3. Check your internet security settings.
Again, some networks use third party cookies; ensure your browser will accept them. Norton Internet Security has been known to disable affiliate links; check your NIS settings.
Firewalls have also been known to cause issues with cookie tracking. Check to ensure your update server tracking is enabled.
If you are using Internet Explorer, please ensure that your security settings are set at medium or lower, as anything higher than medium may prevent normal tracking.
Note: Some members prefer to use a dedicated browser for Ei42. This way security settings can be set appropriately and cookies can be cleared without affecting everyday use. Using a separate browser just for Ei42 is probably the easiest and most reliable way to maximise tracking. We'd recommend using Firefox as a dedicated Ei42 browser, or if you prefer to use Firefox as your normal browser, use Internet Explorer purely for Ei42 purchases.
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